- How to build discipline around the selection of offshore BPO providers?
- What works best "near shore" say, in Ireland or Canada, versus "far shore" such as India or China?
- Beyond IT Support and customer service, what processes are good candidates? What are the hidden risks of outsourcing "knowlege worker" jobs?
- How to assess start up costs, recurring costs, and total costs? How to dissect the new financing models touted by offshore BPO providers?
- Is offshore outsourcing really a net benefit for both U.S. companies and their workers over the long term?
- How to alleviate the negative, short-term impacts on individuals who will lose their jobs as this trend accelerates?
Where will the conference be held?
All session and social functions will be held at The Metropolitan Club, 1 East 60th Street, New York, NY 10022.
How many CPE credits will I receive for attending?
You will receive 8 CPE credits for attending the Offshore Outsourcing Conference.
How do I nominate a speaker?
For information on nominating or becoming a speaker, contact our director of program development: Call , Fax or email
What is the conference registration fee and what does it include?
The regular rate is $1195, $1095 for conference alumni. You can save an additional $300 if you register by May 14, 2004. Further discounts are available for groups of 2 or more. Click here for a complete list of registration fees. The conference fee includes complete conference materials as well as admission to all executive education sessions, the luncheon, and the continental breakfast.
What is your cancellation policy?
Cancellations received in writing by June 3, 2004 will receive a refund less a $75 processing fee. For cancellations received after June 3, 2004, you will receive a 50 percent credit toward another CFO magazine conference, good for one year. CFO is unable to extend credits or refunds for no-shows.
What is your policy on transferring registrations?
Substitutions may be made at any time. Please call customer service at or if you would like to transfer your registration to a colleague.
How do I reach customer service?
You may contact our customer service department at (Outside the US call ) or by email:
What is the dress code for the conference?
The Metropolitan Club dress code for men is jacket and tie (no jeans) and ladies (no jeans).
What is the weather like in New York City in June?
The weather in New York City in June is usually 65-75 degrees. You can check www.weather.com for the current forecast.
I need to stay overnight in New York. What hotels are convenient to the Metropolitan Club?
The Metropolitan Club reports that its sleeping rooms are fully booked. We recommend trying to contact the following hotels directly for rates and availability. You may also want to try one of the online travel services such as Orbitz, Expedia, or Travelocity:
Salisbury Hotel
123 West 57th Street, New York, N.Y. 10019
Fax:
Reservations: (888) NYC-5757
Shoreham
33 West 55th Street (off Fifth Avenue), New York, NY 10019
Telephone:
Fax:
Reservations:
The Warwick New York
65 West 54th Street, New York NY 10019
Telephone: or 800) 223 4099
Fax:
Helmsley Park Lane
36 Central Park South between Fifth Avenue and the Avenue of the Americas
New York, New York 10019
Telephone:
Fax:
Hotel Elysée
60 East 54th Street, New York, NY, 10022
Telephone: or
Fax:
E-mail: [email protected]
Essex House
160 Central Park South between 6th and 7th Aves, New York, NY 10019
Phone or
Fax
Le Parker Meridien
118 West 57th Street , New York, NY 10019-3318
Telephone: or
Fax:
E-mail: [email protected]
How do I get to The Metropolitan Club?
For directions, click here.
Is there parking available near The Metropolitan Club?
There is a parking garage located at 800 Fifth Avenue on 61st street (between Madison and Fifth Avenues). The garage gives a 5% discount on parking when you get your ticket validated by Metropolitan Club's front desk.
What can I gain by becoming a sponsor of the Offshore Outsourcing Conference?
Take advantage of the efforts from our team of experts who create one-on-one opportunities for marketers to reach and influence a definitive audience of senior decision makers. Our success is based upon our ability "to go beyond the page." Our strength is to develop and manage integrated programs that leverage the collective creativity of CFO and our partners in order to create new business opportunities with CFO readers.
How do I find out about other CFO Conferences?
Please visit our events site at www.cfoconferences.com to get up to date information about all CFO events.
For more information regarding refund, complaint and cancellation policies, contact CFO Executive Programs at or , .